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Brands With Lifetime Guarantees & Exceptional Customer Service

Empty Nest Blessed by Suzy Mighell
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woman wearing black and white outfit with lululemon belt bag

I’m always looking for ways to save money and one surefire way to do that is to buy products that last. No matter how well-constructed something is, it’s probably going to break down or wear out at some point. When this happens, most people buy a new one, but it doesn’t have to be that way. We’ve gathered the best brands (and products) that offer lifetime guarantees and exceptional customer service! While you may spend a bit more up front for some of these items, you can rest assured they are of the highest quality and come with lifetime guarantees. In the long run, it’s an amazing way to save money in the empty nest!

Brands With Lifetime Guarantees

Belkin

My daughter introduced me to THESE amazing screen protectors! Belkin is an Apple-certified brand and their screen protectors come with a lifetime guarantee! As long as the device to which the screen protection product is applied continues to be used by the original purchaser, Belkin will continue to warranty the screen protection product against wear and tear.

No more worrying about dropping your phone and cracking your screen! These screen protectors break the fall and absorb the impact when your phone hits the floor. Mine has saved me too many times to count! I’ve utilized this warranty twice, and the process of claiming worked like a charm! (My daughter has utilized it at least five times! 😂) For more information on the specifics of their screen protector warranty, click HERE.

In addition to protective screen covers, Belkin has anti-glare and privacy screen protectors too. You can find all of their products by clicking HERE. They come in multiple sizes to fit your iPhone model.

Bombas Socks

Bombas Socks are popular socks with a (lifetime) “Happiness Guarantee”. If you lose your socks (or Bombas underwear), order the wrong size, rip a hole in them, or your dog chews them up, they’ll replace them, no matter what! They also have an amazing guarantee for kid’s items! If your kids (or grandkids!) outgrow their socks, they’ll send you a replacement pair in the next size up—FREE! Plus, anytime you purchase a pair of Bombas socks, they’ll donate a pair to a homeless shelter. I love that!

Check out these Bombas Best Sellers: (See all of their women’s best sellers HERE.)

Briggs & Riley

woman wearing chambray top and white jeans sitting on a suitcase
You’ve seen me with my trusty Briggs & Riley Torq suitcase many times!

Denim Square Neck Top | No-Stain White Girlfriend Ankle Jeans | Gingham Suede Bow Mules | Pearl Necklace | Pearl Drop Earrings | Navy Blue Tory Tote Bag | Custom 15” Laptop Case (Design Your Own HERE)

Briggs & Riley is the only luggage company that offers an unconditional lifetime guarantee. That means if your bag is ever broken or damaged, they will repair it free of charge, with no proof of purchase needed, and no questions asked. We LOVE Briggs & Riley. We travel frequently and I can confidently say that our Briggs & Riley Torq hardside suitcases are absolutely the most durable we’ve ever owned!

We’ve claimed on this warranty! When our suitcase was destroyed on a trip to Walt Disney World, we taped it together, got it home, and filed a claim. Since the model we used was an older model, they sent us a brand new updated model. Check out their best-sellers below.

Chaco

Chaco shoes have been all the rage the last few years and for good reason! Their sandals are designed to keep you comfortable and stylish while you’re active. All Chaco products are warranted to be free of defects in materials or workmanship for the entire life of the product.

Check out these Chacos Best Sellers:

Columbia Sportswear

man in hat and blue shirt holding a bass caught at long cove
Bob will ONLY wear Columbia’s PFG UPF 50+ Tamiami™ II Short Sleeve Shirts when he fishes!

Men’s PFG UPF 50+ Tamiami™ II Short Sleeve Shirt – 16 color options! See them all HERE.

Columbia’s Limited Lifetime Warranty covers defects in materials and workmanship for the practical lifetime of Columbia Sportswear brand products manufactured by Columbia Sportswear or its affiliates. Bob will only wear Columbia’s PFG fishing shirts when he’s fishing! I love Columbia’s sun protective clothing. They make it easy to protect your skin from the harsh summer sun while staying cute and comfortable!

Check out these Columbia Sportswear Best Sellers:

Calphalon Cookware

Calphalon Cookware is a reputable brand in the kitchenware industry. They offer a competitive warranty that covers defects, materials, workmanship, and non-stick surfaces (which is a common weak point in most cookware!).

Davek Umbrellas

All Davek Umbrellas are protected under an unconditional lifetime guarantee. If your umbrella does not function properly at any time for any reason, they will repair it for free (except shipping), forever. You can also get a replacement for half price in the event that you lose your umbrella.

Hydro Flask

Hydro Flask is one of the best-known bottle brands out there, and for good reason! Most Hydro Flask bottles carry a limited lifetime warranty against manufacturer’s defects for the life of the product. Hydro Flask will replace any product found to be defective within the scope of normal and appropriate use. All coolers, totes, and insulated carriers are eligible for a five-year warranty.

JanSport

JanSport products are covered by a lifetime limited warranty for backpacks and bags. The brand believes that landfills are too full of bags that didn’t last, so their commitment to quality is something they take seriously! These are great for travel and would make a great graduation gift.

All JanSport products are warranted against manufacturing defects and defects in materials and workmanship for the lifetime of the product, otherwise they will repair it without charge or replace it. The lifetime warranty covers defects such as ripped seams, defective zippers, or broken buckles.

Check out these JanSport Best Sellers:

Land’s End

Land’s End, is one of my go-to sites for swimsuits for women over 50. If you’re not satisfied with any item, you can simply return it to them at any time.

Le Creuset

Le Creuset is an iconic French brand that sells attractive and durable cookware. Le Creuset enamel cast-iron pots, casserole dishes, and skillets distribute heat evenly and come with a lifetime limited warranty. The warranty covers manufacturing defects and cookware that has worn down with consistent use.

Orvis

Orvis is an American family-owned business (Love that!) specializing in fly fishing, hunting, and sporting goods. All merchandise purchased from Orvis is covered by their Great Catch Guarantee, their commitment to 100% customer satisfaction. My serious fisherman husband won’t use anything else!

Orvis reels are guaranteed for life against defects in materials and workmanship, and the Orvis 25-Year Guarantee means they will fix your broken fly rod, and if they can’t fix it, they’ll replace it, no questions asked. Bob loves this company and stands behind its products. Orvis even offers adventures, guided trips, and specialty schools too!

Sunski Glasses

Sunski sunglasses are not only affordable but come with one of the best lifetime warranties available on sunglasses. Their warranty covers all catastrophic frame damage to Sunski products, including broken hinges and snapped frames. Sunski is a smaller company, inspired by retro-Australian shades, but they have an amazing selection of sunglasses that are built to last. (They also carry blue light blocking glasses!)

You can check out all of the styles available at Nordstrom HERE (Free shipping/returns if you don’t like them!) but we’ve rounded up a few of our favorites below.

Tweezerman Tweezer

Tweezerman tweezers are some of the best ones out there! But did you know, you can get Tweezerman tweezers, nippers, and scissors sharpened as many times as you want, for free (except for the cost of shipping)? I’ve done this! I sent mine in (I own THIS tweezer.) and they were back in my hands in plenty of time for me to deal with my next crop of brow stragglers!

Brands With Exceptional Customer Service

The companies below may not have lifetime guarantees, but if you approach them with humility and kindness they are likely to treat you very well.

American Eagle – Free Returns Anytime

American Eagle is a fashion retailer that offers free returns at any time with proof of purchase (meaning a receipt, email order confirmation, or invoice). Even items that no longer have tags (except intimates and swimwear that have the hygienic liner removed). If you lose your receipt American Eagle will even give you store credit for the current price of the item or let you make an exchange!

Check out these American Eagle Best Sellers: (ON SALE!)

Athleta – Give-It-A-Workout Guarantee

The workout brand, Athleta, has a Give-It-A-Workout Guarantee. This means you can try out an item, and if it doesn’t meet your standards, you can return it within 60 days. They also allow you to return gifts that you don’t love for a gift card in the amount of the purchase price.

Dyson

Dyson has great customer service. They offer a five-year warranty, designed to cover any defects in material, workmanship, or function, on corded vacuums and a two-year warranty on cordless vacuums and hair stylers. (Regardless of if you purchased them directly from Dyson or not.) Dyson also offers many repairs or replacements and ongoing support for your machine.

I own THIS Dyson cordless vacuum, and I am not kidding you when I say I use it almost every day! (My popcorn addiction makes for some messy floors! 😂) After hearing about their amazing customer service, I contacted Dyson when a part broke, even though the machine was out of warranty. I told them how much I loved my cordless vacuum and the canister vac I own as well! (Compliments go a long way in a situation like this!) They were so happy to hear how much I loved their product and replaced my part for free!

Check out these Dyson Best Sellers:

Kendra Scott

woman wearing sunglasses facing the camera wearing Plissé Top
I wear these Lee Gold Drop Earrings at least once a week! I own them in a few other colors too!

Plissé Pleat Top | Paperbag Waist Pants | Kendra Scott Lee Gold Drop Earrings | Similar Sunglasses | Adjustable Elastic Apple Watch Band (set of 3)

Within one year of the original purchase date, Kendra Scott will repair any jewelry that fails due to a defect in material or workmanship. After a year, they will facilitate repairs at an additional cost.

I will tell you that I’ve personally had Kendra Scott go far above and beyond their published guarantee! I took my Elisa Silver Pendant Necklace in Platinum Drusy into my local Kendra Scott store because it had lost its sparkle. I wanted advice on how to clean it in order to restore it to its original condition. Instead, they apologized and just gave me a new one! 😲

Check out these Kendra Scott Best Sellers:

LuluLemon

woman over 50 posing on a stool on a restaurant patio wearing black pants and a white tee with a black lululemon belt bag

Perfect Length Tee | Amazon Aware (sustainably made) Pull On Tapered Pants | Lululemon Everywhere Belt Bag (7 color options. See them all HERE.) | Kendra Scott Lee Gold Drop Earrings | Sole Bliss Croc Patent Leather Sneakers (Made for women with foot problems like bunions, plantar fascitis and more!) Use exclusive code SUZY15 for 15% off!

Lululemon is probably the most reputable activewear brand for women. They produce high-quality, long-lasting, flattering workout clothing that you’re bound to love. While their return policy states a 30-day return window, many people have had incredible customer service experiences with this brand, even after the first 30 days!

Lululemon offers complimentary hemming on tops and pants at all of their stores—no tags or receipt required. Also, if you live in California or Texas, you can trade in gently-used pieces in exchange for lululemon credit at your local store.

Also notable, lululemon’s Everywhere Belt Bag is the “IT” bag of the season so far! (I’m wearing it in the photo above!) It comes in 7 color options and is just $38!

Check out these lululemon Best Sellers:

Nordstrom

woman over 50 wearing Chelsea28 Floral Puff Sleeve Midi Dress from Nordstrom leaning against a brick wall
woman walking by a swimming pool wearing Caslon Floral Print Sleeveless Maxi Dress from Nordstrom getting ready for answering your questions

(On Left) Floral Puff Sleeve Midi Dress | (On Right) Floral Print Sleeveless Midi Dress

By now y’all must know that Nordstrom is one of my all-time favorite retailers! In addition to their extensive product catalog, they have an amazing return policy and fantastic customer service. I’ve had the best time partnering with them the last few months to feature their high-quality, well-priced Nordstrom Made Brands.

Check out the other posts I’ve done with Nordstrom this spring:

Nordstrom does not have a specified return window, instead, they handle returns and service requests on a case-by-case basis. They even provide free alterations for Nordy Club members!

Check out these Empty Nest Blessed followers’ Nordstrom Favorites:

Don’t you love supporting brands that stand by their products? I do! I hope you enjoyed this post. It was so eye-opening to research and write for you! Do you know of other brands that have lifetime warranties that I need to know about? Drop me a comment and fill me in, okay?

Take another look at all of the best-sellers we shared in this post

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6 Comments

  1. Hi Suzy, I’m new to your blog. My interest was piqued when I found a link to one of your beauty and style posts. Beauty and style blogs with fresh ideas for women over 40/50 are a rare find. I noticed you featured so items from American Eagle in this post. Did you feature American Eagle as a brand that can be worn by 40+ women or simply as a brand under the category of companies with exceptional customer service? Have a beautiful Easter weekend!

  2. Annie,

    Hi, and welcome, Annie! I haven’t shopped at American Eagle. It was included as a category of companies with an exceptional return policy. Many empty nesters shop for adult kids, grandkids, and sometimes even senior adult parents. The purpose of this post was to call out brands that have lifetime or outstanding warranties. American Eagle is one of those!

    I need to look into their styles. I know people who do love their jeans!

    Thanks so much for your comment and question!

    xoxo
    Suzy

  3. Hi Suzy.
    What size luggage do you use most often when you travel? Do you always check a bag or only use a carryon? Thank you for this terrific post.

    1. Alli,

      That is a great question! I almost NEVER use a carry-on! Oh, how I wish I were that low-maintenance! Hahaha! Seriously, though, I can’t seem to fit all of my lotions and potions, plus my clothes. (Especially if I’m taking extra to shoot for ENB!).

      If you’re a member of Overpackers Anonymous like me, don’t despair! Thanks so much for reading ENB!

      xoox
      Suzy

  4. This is really interesting post. I enjoyed it a lot and so helpful too. Thanks and keep sharing more post.

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